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#1 PRODUCT EXCELLENCE GUARANTEE
Every product you buy from this catalog must be free of defects or you
may return it immediately to your distributor for replacement.
#2 LIMITED LIFETIME FASHION JEWELRY GUARANTEE
Fashion jewelry is unconditionally guaranteed for life! You may return
any costume jewelry item for immediate replacement* or repair even if gem
or simulation is missing, and even if damage was caused by your own
negligence! This is the most dramatic jewelry guarantee possible, and we
back it 100% for life. Simply return the jewelry item postage prepaid to
Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365,
with the Guarantee Certificate that accompanied the item. Include $7.50
per item, to cover cost of handling, return postage and insurance.
Replacement will include a new Guarantee Certificate. This guarantee
covers all costume jewelry of up to and including $49.95 retail value.
This guarantee does not cover any 10K, 14K gold, genuine diamond, sterling
silver or cubic zirconia.
#3 FINE JEWELRY LIMITED GUARANTEE
1. Our Fine Jewelry is guaranteed to be as described. 2. If not
completely satisfied, return merchandise within five days of delivery for
replacement or full refund.* 3. Jewelry must be returned to your
distributor in its original condition, with the original sales slip.
*Certain limitations apply to the following custom-made items:
Special-size rings, and items with monograms or names are not cancelable
or returnable for refund.
IMPORTANT NOTE:
For Guarantees #4 through #6-Before returning quartz analog watches or
clocks, please make sure the problem is not simply dead batteries (not
covered by the guarantees).
#4 TWO-YEAR LIMITED MECHANICAL AND LCD WATCH GUARANTEE
We will repair at no charge the mechanism of any watch purchased from
us which proves defective within 2 years of purchase date. Simply return
the watch postage prepaid to Customer Satisfaction, P.O. Box 1600,
Woodland Hills, California 91365, with the Guarantee Certificate that
accompanied the watch. Include $5.00 per item, to cover cost of handling,
return postage and insurance. This Guarantee does not cover watches
subjected to unauthorized repair, modification or abuse. This Guarantee
does not cover broken crystals or worn watch bands. To replace either,
remit an additional $2.50 for crystal, or leather, or plastic watch band
with your Certificate. To replace metal, special decorative or jeweled
ladies' watch bands write Customer Satisfaction for a price quote. This
guarantee does not cover analog quartz watches - (See Guarantee 94). This
guarantee does not cover watches that have their own Manufacturer's
Guarantee and service center locations included with each watch.
#5 ONE-YEAR LIMITED QUARTZ ANALOG WATCH GUARANTEE
Your quartz analog watch movement is guaranteed for 1 year from date
purchased against any failures due to defective materials or workmanship,
and will be repaired or replaced* provided the watch has not been abused
or subjected to unauthorized repair or modification. To have your watch
repaired under this guarantee, simply return the watch with $7.50 per
item, to cover handling, return postage and insurance, along with the
Guarantee Certificate to Customer Satisfaction P.O. Box 1600, Woodland
Hills, California 91365. To replace bands or crystals that are broken or
worn, remit an additional $2.50 each with your Guarantee Certificate. To
replace metal, special decorative or ]eweled ladies' watch bands write
Customer Satisfaction for a price quote. This guarantee does not cover
watches that have their own Manufacturer's Guarantees and service center
locations included with each watch.
#6 ONE-YEAR MECHANICAL OR QUARTZ WALL CLOCK GUARANTEE CERTIFICATE
We will repair, at no charge, the mechanism and actual movement of a
wall clock if it proves defective within 1 year of purchase date. Simply
return the wall clock, postage prepaid and insured to Customer
Satisfaction, P.O. Box 1600, Woodland Hills, California 91365 with the
Guarantee Certificate that accompanied the wall clock. Include $12.50 per
item, to cover cost of han- dling, return postage and insurance. This
guarantee does not cover any glass or wood facings, nor wall clocks
subjected to unauthorized repair, modification or abuse.
#7 THREE-YEAR LIMITED CUBIC ZIRCONIA COSTUME JEWELRY WARRANTY
Your Cubic Zirconia costume jewelry is guaranteed for 3 years from
purchase date provided the CZ stone is not missing. Simply return the
item, postage pre- paid and insured, with the Guarantee Certificate and
your check or money order for $5.00 per item, to cover handling and return
insured postage to Customer Satisfaction, P.O. Box 1600, Woodland Hills,
California 91365.
#8 ONE-YEAR 35MM CAMERA LIMITED WARRANTY
Your 35mm camera is warranted to be free from original defects in
workman- ship and materials for 1 year from purchase date. Note: This
warranty does not cover any damage that might be caused by abuse or
improper use. Your cam- era will be repaired or replaced*. Simply return
the camera, postage prepaid and insured to Customer Satisfaction, P.O. Box
1600, Woodland Hills, California 91365, with the Warranty Certificate, a
copy of your invoice or sales receipt and your check or money order for
$5.00 per item, to cover han- dling, return postage and insurance.
SUBSTITUTIONS
We reserve the right to update model designs, or substitute models or
colors whenever these changes represent an equal or better value for our
customers.
Items illustrated in this catalog are actual photos of the products
available at the time of printing. An updated version may be substituted
at a later date.
Products depicted on packaging may vary slightly from the actual
product because of this updating, or because the manufacturer packages
several mod- els of a product in one style box. All the sizes of products
indicated or shown in this catalog are close approximations. Although our
staff of proofreaders works diligently to ensure the accuracy of copy
descriptions and prices, we reserve the right to correct typographical
errors.
*Replacement is subject to item availability. If exact replacement is
not available, replacement will be a comparable item of at least equal
value.
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06/05/07
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